The second-hand marketplace Users Express Displeasure About Sizing Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The popular resale platform has altered its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.
The company said the revised method more closely matches comparable marketplaces.
It has advised users to check their listings and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Updates
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was previously a 12 but now shows as UK 16-18.
Member Accounts
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options after backlash from users.
